The ability of companies to retain customers through repeated engagements is the major factor that leads to the increased profits for a business. Firms that excel in the retention of customers can be assured of not only long-term success but will have a greater edge over their competitors.
So what is the secret behind these businesses that makes them masters when it comes to customer retention? There are various factors that contribute to high levels of customer retention strategies, but the most productive is definitely due to the high standards of customer service. No matter how a customer service is …READ MORE